FREQUENTLY ASKED QUESTIONS ABOUT WINDOW CLEANING
Q: “WHY SHOULD I HAVE MY WINDOWS CLEANED?”
A: “While having clean windows is a real joy, there are yet other reasons to consider. For most people their home is their most valuable asset. Windows that are not cleaned regularly eventually will not get clean. Basic maintenance can save you thousands of dollars worth of replaced glass. The greatest issue here in Santa Cruz is what’s called “hard water stains.” Hard water stains occur where windows are constantly subject to hose water, garden sprinklers, or run off which contains mineral deposits. When windows are not cleaned regularly, water dries on the windows allowing mineral deposits to etch the glass causing permanent damage. Regular window cleaning not only breaks down these mineral deposits but absolutely prevents the process from occurring. Additionally, having your windows professionally cleaned offers your home increased sunlight which has been known to combat mold, especially here in Santa Cruz near the ocean and in the low light areas of the Santa Cruz mountains. The increased natural sunlight has been proven to effect a persons mood in a positive way and can even lower your utility bill. Whether, your hosting company, having a party or putting your home on the market, nothing makes your home look lighter and brighter than professionally cleaned windows.
Q: “HOW DO YOU CLEAN WINDOWS?”
A: “We use the highest quality window cleaning products on the market. Our soaps are all environmentally safe non-toxic, bleach free and have been proven over a decade to produce unsurpassed quality. Every window is cleaned completely inside & out, removing everything including over spray paint at no additional cost. Everything from our ladders to our products and tools are the leading industry standards insuring streak free sparkling windows with each cleaning.
Our window cleaning suppliers include: "Windows101," "Jracenstein," "Window Cleaning Resources," and "Future Of Cleaning."
Q: “DO YOU CLEAN THE SCREENS AS WELL?”
A: “Yes, with every cleaning we remove each screen cleaning both sides at no additional cost. While the industry standard for screen cleaning usually involves a quick dusting with a screen brush, we take it to another level. We have a professional screen cleaning machine that we run each one of your screens through by hand. Not only does the mesh get cleaned but it also cleans the screen frames as well. This screen cleaning service alone is the absolute highest quality found anywhere in the industry.
Q: “CAN I HAVE JUST THE OUTSIDE OF MY WINDOWS CLEANED?”
A: “Yes, you can have just the outside of your windows cleaned, but we highly recommend having both sides cleaned for best results. It is not uncommon to have as much dirt on the inside of the windows as the outside."
Q: “DO I NEED TO MOVE MY FURNATURE?”
A: “No, we are able to work around most household objects so that moving them is not necessary. At the same time it is highly recommended that any “trinkets” or small object that are actually hanging on windows or sitting on window seals should be moved."
Q: “DO I NEED TO BE HOME DURRING THE WINDOW CLEANING?”
A: “If you wish to be home while we clean your windows, we are happy to schedule an appointment that suits your schedule. However, it is not always necessary for you to be home for the entire appointment. We always start on the inside, but after that you are free to lock up and go about your day as we finish up the outside. It is very common for our regular customers to be absent during the cleaning process as private arrangements are made i.e. (Instructions, keys, codes, Ect). We understand that this is based on trust and integrity of which we strive to maintain."
Q: “WHO DOES THE WORK, THE OWNER OR EMPLOYEES?”
A: “Because Pure Light Window & Gutter Cleaning Santa Cruz is family owned and owner operated, you will never see a paid employee. There are 2 reasons why this is so wonderful for the homeowner. First, the pride and quality of work produced by the owner verses a paid employee is unsurpassed. Secondly, you can rest knowing that you will always be dealing with the owner himself and he will be the only one in your home.
Q: “HOW OFTEN SHOULD I HAVE MY WINDOWS CLEANED?’
A: “Most people will have their windows cleaned twice a year, Spring and Holidays. Maintenance plans start at 3 times a year and are recommended for those in the Santa Cruz area living near the ocean. At the same time it is totally up to the home owner to create a schedule that works best for them. Some have chosen bi-monthly cleanings but have only their view windows cleaned. Whatever works best for you, we are flexible and ready to accommodate your specific needs."
Q: “HOW DO YOU CLEAN WINDOWS?”
A: “We use the highest quality window cleaning products on the market. Our soaps are all environmentally safe non-toxic, bleach free and have been proven over a decade to produce unsurpassed quality. Every window is cleaned completely inside & out, removing everything including over spray paint at no additional cost. Everything from our ladders to our products and tools are the leading industry standards insuring streak free sparkling windows with each cleaning.
Our window cleaning suppliers include: "Windows101," "Jracenstein," "Window Cleaning Resources," and "Future Of Cleaning."
Q: “DO YOU CLEAN THE SCREENS AS WELL?”
A: “Yes, with every cleaning we remove each screen cleaning both sides at no additional cost. While the industry standard for screen cleaning usually involves a quick dusting with a screen brush, we take it to another level. We have a professional screen cleaning machine that we run each one of your screens through by hand. Not only does the mesh get cleaned but it also cleans the screen frames as well. This screen cleaning service alone is the absolute highest quality found anywhere in the industry.
Q: “CAN I HAVE JUST THE OUTSIDE OF MY WINDOWS CLEANED?”
A: “Yes, you can have just the outside of your windows cleaned, but we highly recommend having both sides cleaned for best results. It is not uncommon to have as much dirt on the inside of the windows as the outside."
Q: “DO I NEED TO MOVE MY FURNATURE?”
A: “No, we are able to work around most household objects so that moving them is not necessary. At the same time it is highly recommended that any “trinkets” or small object that are actually hanging on windows or sitting on window seals should be moved."
Q: “DO I NEED TO BE HOME DURRING THE WINDOW CLEANING?”
A: “If you wish to be home while we clean your windows, we are happy to schedule an appointment that suits your schedule. However, it is not always necessary for you to be home for the entire appointment. We always start on the inside, but after that you are free to lock up and go about your day as we finish up the outside. It is very common for our regular customers to be absent during the cleaning process as private arrangements are made i.e. (Instructions, keys, codes, Ect). We understand that this is based on trust and integrity of which we strive to maintain."
Q: “WHO DOES THE WORK, THE OWNER OR EMPLOYEES?”
A: “Because Pure Light Window & Gutter Cleaning Santa Cruz is family owned and owner operated, you will never see a paid employee. There are 2 reasons why this is so wonderful for the homeowner. First, the pride and quality of work produced by the owner verses a paid employee is unsurpassed. Secondly, you can rest knowing that you will always be dealing with the owner himself and he will be the only one in your home.
Q: “HOW OFTEN SHOULD I HAVE MY WINDOWS CLEANED?’
A: “Most people will have their windows cleaned twice a year, Spring and Holidays. Maintenance plans start at 3 times a year and are recommended for those in the Santa Cruz area living near the ocean. At the same time it is totally up to the home owner to create a schedule that works best for them. Some have chosen bi-monthly cleanings but have only their view windows cleaned. Whatever works best for you, we are flexible and ready to accommodate your specific needs."
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